Terms and Conditions

Important Documents

1. Introduction & Consent

By using the Sono 101 website and mobile application, you automatically agree to these Terms and Conditions. These terms form a legally binding agreement between Sono 101 and its users. If you do not agree with any part of these terms, please stop using the site.

Sono 101 is an online betting and gaming platform built specifically for users in Bangladesh. We offer Sports Betting, bingo, casino games, and much more.

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2. Account Registration & Eligibility

The following requirements must be met to open an account on Sono 101:

• You must be 18 years of age or older. Minors are not permitted to use Sono 101 under any circumstances.
• Each person may only create one account. Multiple accounts will be closed immediately and any balance held may be forfeited.
• All information provided during registration must be truthful, accurate, and up to date.
• Your account password and login credentials must be kept strictly confidential and must not be shared with anyone.
• If you suspect any unauthorized access to your account, notify our support team immediately.

As part of KYC (Know Your Customer) verification, Sono 101 may request proof of identity or address at any time. Withdrawals may be placed on hold until verification is complete.

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3. Deposit & Payment Policy

Sono 101 supports multiple payment methods for deposits. Important information about deposits:

• The minimum deposit amount must meet the platform's specified threshold.
• Deposits are usually credited to your account instantly, though in some cases it may take 3–5 business days.
• All deposits must come from legitimate sources and be your own funds. Using third-party bank accounts or cards is strictly prohibited.
• Sono 101 reserves the right to suspend or cancel any transaction if money laundering is suspected.

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4. Withdrawal Policy

The following conditions must be met in order to withdraw winnings from Sono 101:

• Withdrawal requests are typically processed within 1–3 business days.
• Withdrawals will not be approved until KYC verification has been completed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Sono 101 reserves the right to apply withdrawal fees where necessary, and advance notice will be provided.
• Sono 101 reserves the right to cancel withdrawals in the event of a Terms and Conditions violation.

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5. Bonus & Promotion Terms

Sono 101 regularly offers various bonuses and promotions. The following terms apply to their use:

• Each bonus offer has its own wagering requirements, which must be read before accepting the bonus.
• Bonuses may not be claimed more than once by the same person, household, or IP address.
• If bonus abuse or fraudulent activity is detected, the account will be closed.
• Sono 101 reserves the right to modify or cancel any bonus offer without prior notice.
• The welcome bonus applies only to a new account's first deposit.

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6. Responsible Gaming

Sono 101 believes gaming is a form of entertainment, not a path to addiction. We place responsible gaming at the top of our priorities. Our platform includes deposit limits, betting limits, self-exclusion, and other protective measures.

If you feel that you or someone you know may be developing a problem with gaming, please contact our Responsible Gaming page.

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7. Prohibited Activities

The following activities are strictly prohibited on the Sono 101 platform:

• Match fixing or any form of fraudulent betting.
• Placing bets using automated bots or software.
• Using another person's account or buying and selling accounts.
• Exploiting any technical vulnerability or bug on the platform for unfair advantage.
• Using the platform for any illegal activity or money laundering.

If any such activity is detected, Sono 101 reserves the right to permanently close the account and take legal action if necessary.

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8. Intellectual Property

All content on the Sono 101 website and app — including logos, trademarks, graphics, text, videos, and software — is the exclusive property of Sono 101. Reproducing, distributing, or using any content for commercial purposes without prior written permission is strictly prohibited.

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9. Privacy Policy

How your personal information is collected, stored, and used is outlined in our Privacy Policyas described. By using Sono 101, you also automatically agree to our Privacy Policy.

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10. Limitation of Liability

Sono 101 provides its platform on an "as is" basis. We cannot guarantee uninterrupted or error-free service. Sono 101 will not be held liable for any losses resulting from technical issues, server downtime, or third-party failures.

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11. Changes to Terms & Conditions

Sono 101 reserves the right to update these Terms and Conditions at any time. Changes take effect as soon as they are published on the website. Continued use of the platform will be considered acceptance of the updated terms. We recommend checking this page regularly.

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12. Governing Law & Dispute Resolution

These Terms and Conditions are governed by applicable law. Any disputes will first be addressed through negotiation. Please use our support channels to get in touch with Sono 101.